Shipping policy
UK Delivery
| Delivery Method | Cost | Delivery Period |
| Standard Delivery (£95 and under) Royal Mail tracked | £3.95 | 3-5 working days |
| Free Delivery (over £95) Royal Mail tracked | FREE | 3-5 working days |
| Express UK (Over £95) | £1.99 | 1-3 working days |
| UK Next Working Day Delivery - Royal Mail Special Delivery | £10.00 | Next day |
UK Standard Delivery
Allow approximately 3-5 working days for delivery from the time of placing the order. During sale or busy periods this might be extended to 5-7 working days.
Deliveries to the Channel Islands, allow at least 5 days for your delivery to arrive after you have received our dispatch email confirmation.
UK Next Day Delivery
NB: Please note a signature is required; without a signature the parcel WILL be returned to the depot.
Order before 3pm for delivery on the next working day. Orders placed after 3pm Friday and over the weekend will not be received until the following Tuesday.
Orders placed on Next Day Delivery for the Highlands and Islands will be delivered in approximately 2 working days.
Overseas Delivery
All our international parcels are sent via our shipping partner Global-e. Please see the top of your local website to find out about the free shipping threshold in your country.
Charges for customs, taxes and duties are already included to all European and most other countries. There are no hidden costs.
Shipping costs vary by territory and are calculated at checkout.
We aim to keep you updated and you should be able to track your parcel’s progress using the tracking number provided on your dispatch email. Please contact us if you are still concerned about your parcel.
Please note: If you are contacted by DHL or your local customs office asking for an additional payment to release your parcel, please email us on sales@kettlewellcolours.co.uk, so we can investigate.
Please note: international shipments may be subject to cross-border inspections by customs authorities .
Note for Canadian customers: The local VAT shows separately at checkout but is included in the final price.
US Customers
We recommend you move to our US website to take advantage of best shipping costs and exchange rates: www.kettlewellcolours.com